Bola has over 16 years of experience with providing community-based services as a trained conflict mediator professional with expertise in case management. She graduated from the University of Maryland, Baltimore County (UMBC), obtained a Nonprofit Management Certificate from Duke University, and completed master level classes in Social Work and other relevant human services courses. Bola is very passionate and dedicated to working with the homeless population and low-income families, incorporating her extensive knowledge of human services programs within the Howard County community. Bola is able to multi-task and dialogue successfully with clients as she utilizes a philosophy of open-mindedness, patience, active listening, and interpersonal skills. She is also highly motivated and self-driven with great work-setting versatility and networking ability. Among her duties within the Housing Stability Program, Bola facilitates educational and career workshops in response to the need of clients while supporting individual and program goals and providing crisis interventions.